Guide-a-rama Privacy Policy

This document may also refer to the Guidearama.com Terms of Use and/or Refund & Cancellation Policy.

Last updated March 29, 2014

This privacy policy covers the web applications & web services provided by Guidearama and found at the web address guidearama.com.

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on the guidearama.com website. When you create a subscription to the services provided by guidearama.com you will be providing personal information. The types of personal information collected to create a subscription may include your name, your company name, your business title, your address, e-mail address, and phone numbers. For paid subscriptions we require your credit/debit card information necessary to complete the transaction.

Web cookies
Web cookies are used for authenticating, session tracking (state maintenance), and maintaining specific information about users such as site preferences. Cookies are required to use the services of guidearama.com. Cookies automatically expire and will require the user to re-authenticate to the web site at certain periods of time.

The Way We Use Information:
We use the information you provide about yourself and your company for the purpose of creating a subscription account. We do not share this information with outside parties except to the extent necessary to complete that order. As a subscriber to guidearama.com you will receive occasional alerts and e-mail messages to inform you of system status, billing issues, payment processing and other day to day activities necessary to keep you informed about your subscription. You can register with our website if you would like to receive additional information regarding updates on our new products and services. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

The guidearama.com applications
We own the application code, the databases, the data structures and the business processes used in all of the Guidearama sites including guidearama.com. You retain the rights to the information you enter into the application including but not limited to user (including staff and participants) information, educational content, videos, notes, to do items and files. We will access this data on a regular basis to perform data backups, to provide you with customer support as well as other required maintenance activities. Your application data will not be shared, accessed or reviewed for any purpose other than those defined here by us.

Our Commitment To Data Security
We use trusted third party providers for application hosting, network utilization and data storage for the Guidearama applications. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We do require that all subscribers to guidearama.com maintain a personal user id and password. At no time may user ids and passwords be shared among multiple people.

Multi-tenancy
Guidearama.com supports a wide range of businesses utilizing the software to manage training and education of their users, keep up to date records and interact with customers. Each individual site [site.guidearama.com] is secured through advanced multi-tenancy techniques. Information in for each individual site is the property of the site subscriber.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13 years of age, and no part of our website is structured to attract anyone under 13. Children under 13 are not authorized to create accounts on guidearama.com.

Disclosure
We may disclose personally identifiable information under specific circumstances to comply with Federal, State and Local law enforcement requirements such as subpoenas or when your actions violate the Terms of Service.

How You Can Access Or Correct Your Information You may learn about the information that we collect on your subscription account by contacting us at the address or phone number provided below in the contact section. We will only discuss account specifics with the owner of the account. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. This privacy policy is subject to change. We will notify all subscribers of major changes to this privacy policy as needed. The most up to date version of this policy can be found at www.collabix.net/privacy If you have questions about this privacy policy please send written correspondence to:

C/O Privacy Concerns for guidearama.com Guidearama 1535 Cherrylane Pl S Seattle, WA 98144

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